From iCEO to CEO: Interviews with Ed Woolard, Larry Ellison, Steve Jobs. Apple proxy statement, Mar.
12, 2001.
CHAPTER 29: APPLE STORES
The Customer Experience: Interviews with Steve Jobs, Ron Johnson. Jerry Useem, “America’s Best Retailer,” Fortune, Mar. 19, 2007; Gary Allen, “Apple Stores,” ifoAppleStore.com.
The Prototype: Interviews with Art Levinson, Ed Woolard, Millard “Mickey” Drexler, Larry Ellison, Ron Johnson, Steve Jobs, Art Levinson. Cliff Edwards,
“Sorry, Steve . . . ,” Business Week, May 21, 2001.
Wood, Stone, Steel, Glass: Interviews with Ron Johnson, Steve Jobs. U.S. Patent Office, D478999, Aug.
26, 2003, US2004/0006939, Jan. 15, 2004; Gary Allen,
“About Me,” ifoapplestore.com.
CHAPTER 30: THE DIGITAL HUB
Connecting the Dots: Interviews with Lee Clow, Jony Ive, Steve Jobs. Sheff; Steve Jobs, Macworld keynote address, Jan. 9, 2001.
FireWire: Interviews with Steve Jobs, Phil Schiller, Jon Rubinstein. Steve Jobs, Macworld keynote address, Jan. 9, 2001; Joshua Quittner, “Apple’s New Core,” Time, Jan. 14, 2002; Mike Evangelist, “Steve Jobs, the Genuine Article,” Writer’s Block Live, Oct. 7,
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2005; Farhad Manjoo, “Invincible Apple,” Fast Company, July 1, 2010; email from Phil Schiller.
iTunes: Interviews with Steve Jobs, Phil Schiller, Jon Rubinstein, Tony Fadell. Brent Schlender, “How Big Can Apple Get,” Fortune, Feb. 21, 2005; Bill Kincaid,
“The True Story of SoundJam,” http://panic.com/extras/
audionstory/popup-sjstory.html; Levy, The Perfect Thing, 49–60; Knopper, 167; Lev Grossman, “How Apple Does It,” Time, Oct. 17, 2005; Markoff, xix.
The iPod: Interviews with Steve Jobs, Phil Schiller, Jon Rubinstein, Tony Fadell. Steve Jobs, iPod announcement, Oct. 23, 2001; Toshiba press releases, PR Newswire, May 10, 2000, and June 4, 2001; Tekla Perry, “From Podfather to Palm’s Pilot,” IEEE Spectrum, Sept. 2008; Leander Kahney, “Inside Look at Birth of the iPod,” Wired, July 21, 2004; Tom Hormby and Dan Knight, “History of the iPod,” Low End Mac, Oct. 14, 2005.
That’s It! Interviews with Tony Fadell, Phil Schiller, Jon Rubinstein, Jony Ive, Steve Jobs. Levy, The Perfect Thing, 17, 59–60; Knopper, 169; Leander Kahney,
“Straight Dope on the IPod’s Birth,” Wired, Oct. 17, 2006.
The Whiteness of the Whale: Interviews with James Vincent, Lee Clow, Steve Jobs. Wozniak, 298; Levy, The Perfect Thing, 73; Johnny Davis, “Ten Years of the iPod,” Guardian, Mar. 18, 2011.
CHAPTER 31: THE iTUNES STORE
Warner Music: Interviews with Paul Vidich, Steve Jobs, Doug Morris, Barry Schuler, Roger Ames, Eddy Cue. Paul Sloan, “What’s Next for Apple,” Business 2.0, Apr. 1, 2005; Knopper, 157–161,170; Devin Leonard,
“Songs in the Key of Steve,” Fortune, May 12, 2003; Tony Perkins, interview with Nobuyuki Idei and Sir Howard Stringer, World Economic Forum, Davos, Jan.
25, 2003; Dan Tynan, “The 25 Worst Tech Products of
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All Time,” PC World, Mar. 26, 2006; Andy Langer, “The God of Music,” Esquire, July 2003; Jeff Goodell, “Steve Jobs,” Rolling Stone, Dec. 3, 2003.
Herding Cats: Interviews with Doug Morris, Roger Ames, Steve Jobs, Jimmy Iovine, Andy Lack, Eddy Cue, Wynton Marsalis. Knopper, 172; Devin Leonard, “Songs in the Key of Steve,” Fortune, May 12, 2003; Peter Burrows, “Show Time!” Business Week, Feb. 2, 2004; Pui-Wing Tam, Bruce Orwall, and Anna Wilde Mathews,
“Going Hollywood,” Wall Street Journal, Apr. 25, 2003; Steve Jobs, keynote speech, Apr. 28, 2003; Andy Langer, “The God of Music,” Esquire, July 2003; Steven Levy, “Not the Same Old Song,” Newsweek, May 12, 2003.
Microsoft: Interviews with Steve Jobs, Phil Schiller, Tim Cook, Jon Rubinstein, Tony Fadell, Eddy Cue.
Emails from Jim Allchin, David Cole, Bill Gates, Apr. 30, 2003 (these emails later became part of an Iowa court case and Steve Jobs sent me copies); Steve Jobs, presentation, Oct. 16, 2003; Walt Mossberg interview with Steve Jobs, All Things Digital conference, May 30, 2007; Bill Gates, “We’re Early on the Video Thing,”
Business Week, Sept. 2, 2004.
Mr. Tambourine Man: Interviews with Andy Lack, Tim Cook, Steve Jobs, Tony Fadell, Jon Rubinstein.
Ken Belson, “Infighting Left Sony behind Apple in Digital Music,” New York Times, Apr. 19, 2004; Frank Rose, “Battle for the Soul of the MP3 Phone,” Wired, Nov. 2005; Saul Hansel, “Gates vs. Jobs: The Rematch,” New York Times, Nov. 14, 2004; John Borland, “Can Glaser and Jobs Find Harmony?” CNET
News, Aug. 17, 2004; Levy, The Perfect Thing, 169.
CHAPTER 32: MUSIC MAN
On His iPod: Interviews with Steve Jobs, James Vincent. Elisabeth Bumiller, “President Bush’s iPod,”
New York Times, Apr. 11, 2005; Levy, The Perfect
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Thing, 26–29; Devin Leonard, “Songs in the Key of Steve,” Fortune, May 12, 2003.
